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Original Article

A Study on Impact of Fintech on Banking Services

Shiv Kumar1 Anil Kumar2
1Assistant Professor, Department of Commerce, Government College Hansi (Hisar), Haryana, India. 2Assistant Professor, Department of Commerce, Government College Nalwa (Hisar), Haryana, India.

Published Online: March-April 2025

Pages: 70-73

Abstract

The rise of financial technology (FinTech) has brought about a profound shift in traditional banking, redefining how financial institutions function and connect with their customers. Innovations like digital wallets, peer-to-peer lending platforms, and automated investment tools have revolutionized the financial landscape by enhancing efficiency, improving accessibility, and tailoring services to individual needs. This wave of technological progress has made banking more seamless and customer-focused than ever before. This paper examines the profound impact of fintech on banking and towards the financial inclusion. It highlights the ways in which traditional banks are adapting by adopting digital strategies, forging partnerships with fintech firms, and investing in advanced technologies. While fintech brings numerous advantages, the research also explores associated challenges, including regulatory compliance, cybersecurity risks, and the need for workforce upskilling. Ultimately, the paper underscores the transformative potential of fintech in driving a more inclusive, innovative, and dynamic banking ecosystem. The research findings of the study are that the fintech has played an unprecedented and transformative role in revolutionizing banking services in India. From streamlining traditional processes to enhancing customer experiences, it has catalyzed the modernization of the financial sector. The integration of digital solutions, such as online banking, mobile apps, and fintech innovations, has bridged gaps in accessibility, making financial services available to even the remotest corners of the country. Consequently, technology has not just uplifted banking in India but has also laid the foundation for a more inclusive and resilient financial ecosystem.

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